Servicing Auckland For Over 50 Years

Portable X-Ray Frequently Asked Questions

Patient Concerns & Logistics

What areas do you cover?

We cover the Auckland metropolitan area. i.e. Orewa (North) to Pukekohe (South) & Hamilton.

Will the mobile X-ray machine fit in my room/home?

Our Portable X-Ray equipment is designed to be compact and manoeuvrable. We can typically fit into most rooms, including bedrooms and living areas. Our technicians will assess the space and ensure safe and efficient operation. We take care to minimise disruption and ensure patient comfort.

How long will the mobile X-ray procedure take?

The procedure typically takes between 15 to 30 minutes, depending on the type of examination. We aim to complete the process quickly and efficiently, minimising patient discomfort and disruption. Our technicians are trained to work efficiently while maintaining high standards of care.

Will the mobile X-ray be painful?

Portable X-Ray is a non-invasive procedure and is not painful. You may be asked to hold still in certain positions, but there should be no discomfort. Our technicians will guide you through the process and ensure your comfort.

Do I need to change clothes for the mobile X-ray?

You may need to remove clothing or jewellery that could interfere with the X-ray. Our technicians will advise you on any necessary preparations. We aim to minimise disruption and ensure your comfort and privacy.

Can a family member stay with me during the mobile X-ray?

Yes, a family member can typically stay with you during the procedure, provided they wear protective lead shielding. Our technicians will provide guidance and ensure everyone’s safety.

Will I be exposed to a lot of radiation?

The radiation exposure from a Portable X-Ray is minimal and comparable to a standard hospital X-ray. We adhere to strict radiation safety protocols, using the lowest possible dose to obtain diagnostic images. Your safety is our priority.

What happens if the mobile X-ray machine malfunctions?

Our equipment undergoes regular maintenance and calibration to minimise the risk of malfunctions. In the unlikely event of a malfunction, we have backup equipment and technicians available. We prioritise patient safety and ensure continuity of service.

Is the mobile X-ray technician qualified?

Yes, our technicians are qualified radiographers with specialised training in portable X-ray procedures. They are registered with appropriate professional bodies in New Zealand and adhere to strict ethical and professional standards.

How do I schedule a mobile X-ray appointment?

You can schedule an appointment by contacting us through our website, by phone, or via referral from your healthcare provider. We will guide you through the process and arrange a convenient time.

How much will the mobile X-ray cost me?

Costs vary depending on the type of examination, location, and urgency. We provide transparent pricing and work with patients and healthcare providers to ensure affordability.

Will my insurance cover the mobile X-ray?

Coverage varies depending on your insurance policy. We recommend contacting your provider to confirm coverage. We can provide documentation and support to assist with your claim.

What if I can't move to the required position for the X-ray?

Our technicians are experienced in working with patients with limited mobility. We will work with you to find a comfortable and safe position for the examination. We use positioning aids and techniques to ensure accurate imaging.

Will the mobile X-ray disrupt my daily routine?

We aim to minimise disruption to your daily routine. We schedule appointments at your convenience and complete the procedure quickly and efficiently.

Post-X-ray & Follow-up

When can I expect to hear from my doctor about the results?

Results are typically available within 24 hours. Your referring physician will contact you to discuss the findings.

Will I need any follow-up X-rays?

Your physician will determine if any follow-up X-rays are needed based on the initial results.

How will I get the results of my mobile X-ray?

The results will be sent to your referring physician, who will discuss them with you. We use secure electronic systems for image transmission, ensuring prompt delivery of results.

Who will explain the results of my mobile X-ray?

Your referring physician will explain the results of your X-ray. They are best placed to interpret the findings in the context of your overall health and medical history.

How will the results of my mobile X-ray be shared with my primary doctor?

We use secure electronic systems to transmit images and reports to your primary doctor.

What if I have questions about the results after the technician leaves?

Any questions regarding results should be directed to your referring physician. They will be best equipped to interpret the findings and provide context. Our technicians focus on the imaging process, and do not provide medical diagnosis.

What are the next steps after the mobile X-ray is completed?

After the Portable X-Ray, the images will be sent to a radiologist for interpretation. Your referring physician will receive the report and discuss the findings with you. They will then determine the appropriate course of treatment or follow-up.

General Portable X-Ray Usage

What are the primary patient populations that benefit from Portable X-Ray services?

Portable X-Ray services are invaluable for patients with limited mobility, the elderly, those in aged care facilities, and individuals recovering at home. These services minimise disruption and stress, particularly for those who find hospital visits challenging. By bringing the X-ray equipment directly to the patient, we ensure timely diagnostics without the need for arduous travel, enhancing patient comfort and care continuity.

How does Portable X-Ray improve patient care and accessibility?

Portable X-Ray significantly improves accessibility by eliminating the need for patients to travel to hospitals or clinics. This is especially beneficial in New Zealand’s diverse geography, where travel distances can be substantial. It reduces waiting times and allows for quicker diagnosis, leading to faster treatment plans. This service is crucial for maintaining patient comfort and ensuring timely medical intervention.

What are the advantages of Portable X-Ray compared to traditional hospital-based X-ray?

The primary advantage is convenience. Portable X-Ray allows for examinations in the patient’s familiar environment, reducing stress and discomfort. This is particularly important for patients with mobility issues or those in palliative care. It also frees up hospital resources, allowing for more efficient management of critical cases. In New Zealand, this service is vital for rural communities with limited access to specialised medical facilities.

What types of examinations can be performed with Portable X-Ray equipment?

Portable X-Ray equipment can perform a wide range of examinations, including chest X-rays, skeletal imaging for fractures, and abdominal X-rays. It’s suitable for diagnosing conditions like pneumonia, bone injuries, and certain gastrointestinal issues. Modern portable units offer high-resolution imaging, comparable to hospital-based systems, ensuring accurate diagnostic results.

How is patient safety ensured during a Portable X-Ray procedure?

Patient safety is paramount. Our technicians are highly trained and adhere to strict radiation safety protocols, as mandated by New Zealand’s radiation safety regulations. We use lead shielding and minimise exposure times to reduce radiation risks. Equipment is regularly calibrated and maintained to ensure accurate and safe operation. We prioritise patient comfort and clear communication throughout the procedure.

What are the radiation risks associated with Portable X-Ray, and how are they minimised?

Like all X-ray procedures, Portable X-Ray involves exposure to ionising radiation. However, the risks are minimal. We adhere to the ALARA (As Low As Reasonably Achievable) principle, using the lowest possible radiation dose to obtain diagnostic images. Lead shielding and precise collimation further reduce exposure. Our technicians are trained to prioritise patient safety and minimise radiation risks.

How are Portable X-Ray images processed and transmitted?

Modern Portable X-Ray systems utilise digital imaging, allowing for immediate image processing. Images are transmitted electronically to radiologists for prompt review. We use secure, encrypted systems to ensure patient confidentiality and data integrity, adhering to New Zealand’s privacy regulations. This digital workflow enables rapid diagnosis and efficient communication between healthcare providers.

What is the typical response time for a Portable X-Ray service?

Response times vary based on location and urgency. We strive to provide timely services, often responding within a few hours for urgent cases. Scheduling is flexible to accommodate patient needs. In New Zealand’s more isolated areas, we work to provide the fastest service possible, while accounting for travel.

How quickly are the results of a Portable X-Ray available?

Digital imaging allows for rapid image processing and transmission. Radiologists can be alerted and report urgent images within hours. We prioritise quick turnaround times to facilitate prompt diagnosis and treatment planning, minimising patient anxiety and delays. A discount is available if a Non-Urgent Report is all that is required, this is still within 96 hours of the imaging being taken.

Can Portable X-Ray services be provided in private residences?

Yes, Portable X-Ray services can be conducted in private residences. We bring the necessary equipment and expertise directly to the patient’s home, ensuring comfort and convenience. This is particularly beneficial for patients with limited mobility or those recovering at home. We ensure all procedures are conducted with the same level of professionalism and safety as in a clinical setting.

Mobile X-Ray Service Logistics

What services does a typical mobile radiology provider offer?

A typical Portable X-Ray provider offers a range of diagnostic imaging services, including chest X-rays, skeletal imaging, and abdominal X-rays. We provide comprehensive reporting and image interpretation by qualified radiologists. Our services are designed to be flexible and adaptable, catering to the specific needs of each patient and healthcare provider.

What are the costs associated with Portable X-Ray services?

Costs vary depending on the type of examination, location, and urgency. We provide transparent pricing and work with patients and healthcare providers to ensure affordability. We can discuss funding options, and work to get the patient the required service.

What are the operational hours of Portable X-Ray services?

Our operational hours are designed to be flexible, accommodating urgent and scheduled appointments. We strive to provide services when they are needed, including after-hours and weekend appointments. Contact us to discuss your specific requirements.

How do I request a Portable X-Ray service?

Requests can be made through our website, by phone, or via referral from a healthcare provider. We require patient details, medical history, and the specific examination requested. Our team will guide you through the process and schedule an appointment at your convenience.

Are there specific request forms required for Portable X-Ray?

Yes, we require a referral form from a healthcare provider. This ensures that the examination is medically necessary and appropriate. We provide these forms and assist healthcare providers with the referral process.

What are the space requirements for conducting a Portable X-Ray?

Portable X-Ray equipment is designed to be compact and manoeuvrable. We require a clear space around the patient, typically a few square metres, to position the equipment and perform the examination safely. Our technicians will assess the environment and ensure adequate space.

What equipment is needed for a Portable X-Ray examination?

We use state-of-the-art portable X-ray units, digital imaging systems, and lead shielding for patient and technician safety. We also carry necessary supplies, such as positioning aids and protective equipment. All equipment is regularly checked for optimal performance.

Are there any patient weight or size limitations for Portable X-Ray?

While our equipment is versatile, there may be limitations for extremely large or heavy patients. We will assess each patient’s situation and determine the feasibility of the examination. We prioritise patient safety and comfort.

How is the Portable X-Ray equipment transported?

Our equipment is transported in specially designed vehicles, ensuring safe and secure transit. We take precautions to protect the equipment from damage and maintain its calibration.

What are the power requirements for Portable X-Ray equipment?

Our portable X-ray units require a standard power outlet. We carry extension cords and power adapters to ensure compatibility with various settings.

Technical and Regulatory Questions

What are the different types of Portable X-Ray equipment available?

We use modern digital Portable X-Ray units, which offer high-resolution imaging and efficient workflow. These units are lightweight and manoeuvrable, allowing for examinations in various settings. We also utilise specialised equipment for specific examinations.

What are the advantages of digital Portable X-Ray systems?

Digital systems provide instant image processing, reducing waiting times. They offer superior image quality, allowing for more accurate diagnoses. Digital images are easily stored and transmitted, facilitating efficient communication between healthcare providers.

What are the radiation safety regulations for Portable X-Ray?

We adhere to New Zealand’s radiation safety regulations, which are stringent and comprehensive. These regulations mandate the use of lead shielding, precise collimation, and minimal exposure times. We also ensure our technicians are trained and certified in radiation safety.

Who is qualified to operate Portable X-Ray equipment?

Our technicians are qualified radiographers with specialised training in portable X-ray procedures. They are registered with the appropriate New Zealand professional bodies and adhere to strict ethical and professional standards.

What are the maintenance requirements for Portable X-Ray equipment?

Our equipment undergoes regular maintenance and calibration to ensure optimal performance and safety. We follow manufacturer guidelines and adhere to New Zealand’s safety standards.

How is the quality of Portable X-Ray images ensured?

We employ rigorous quality control measures, including regular calibration of equipment and ongoing training for our technicians. Digital imaging systems provide high-resolution images, and we utilise standardised protocols to ensure consistency. Radiologists review images for clarity and accuracy, ensuring reliable diagnostic results.

How are Portable X-Ray records stored and managed?

We use secure, encrypted digital systems for storing and managing patient records. This ensures confidentiality and compliance with New Zealand’s privacy regulations. Images and reports are stored electronically, allowing for easy access and transmission to healthcare providers. We maintain strict data security protocols.

What is the legal context for replacing components of a Portable X-Ray system?

Any component replacement must comply with New Zealand’s radiation safety regulations and manufacturer guidelines. We only use certified parts and ensure that all replacements are performed by qualified technicians. This ensures the continued safety and accuracy of our equipment.

What certifications are required for Portable X-Ray systems and components?

Our systems and components must meet New Zealand’s radiation safety standards and be certified by relevant regulatory bodies. We ensure all equipment is compliant and undergoes regular inspections. Our technicians are also certified and registered with appropriate professional organisations.

How does a PACS (Picture Archiving and Communication System) system integrate with Portable X-Ray?

Our digital Portable X-Ray systems seamlessly integrate with our inhouse Voyager PACS. This allows for efficient storage, retrieval, and transmission of images. Radiologists can access images remotely, facilitating rapid diagnosis and reporting. We use secure, encrypted systems to ensure patient confidentiality and data integrity, in line with New Zealand’s health information privacy code.

Specific Medical & Safety Questions

Is a mobile X-ray as accurate as a hospital X-ray?

Modern Portable X-Ray equipment provides high-resolution images comparable to hospital-based systems. Our technicians are trained to ensure accurate imaging, and radiologists review images for quality and diagnostic accuracy.

Can a mobile X-ray detect all types of fractures?

Portable X-Ray can detect most common fractures. However, certain complex or subtle fractures may require specialised imaging techniques available in hospital settings. Your physician will determine the most appropriate imaging modality.

Are there any risks for pregnant women having a mobile X-ray?

Pregnant women should inform their physician before undergoing any X-ray procedure. We take precautions to minimise radiation exposure, but the benefits of the examination must be weighed against the potential risks.

Will the mobile X-ray interfere with my pacemaker or other medical devices?

Portable X-Ray does not typically interfere with pacemakers or other medical devices. However, you should inform our technicians of any medical devices you have.

How is the mobile X-ray equipment cleaned and sanitised?

We follow strict infection control protocols, cleaning and sanitising our equipment between each patient. We use hospital-grade disinfectants and adhere to New Zealand’s hygiene standards.

What precautions are taken to protect me from infection?

Our technicians follow strict hygiene protocols, including hand-washing and the use of personal protective equipment. We clean and sanitise our equipment between each patient to minimise the risk of infection.

What if I have metal implants, will that affect the X-ray?

Metal implants can affect the X-ray image. Our technicians will take this into account and adjust the imaging technique as needed.

Can a mobile X-ray be used for children?

Yes, Portable X-Ray can be used for children. We take special precautions to minimise radiation exposure and ensure their comfort.

Are there any specific preparations I need to make before the X-ray?

You may need to remove clothing or jewellery that could interfere with the X-ray. Our technicians will provide specific instructions based on the examination.

How will the technician position me for the X-ray?

Our technicians are trained to position patients safely and comfortably for the X-ray. They will provide clear instructions and use positioning aids as needed.

Need an X-Ray?

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